Bad Time?

Kevin A
December 16, 2022

Ever get those calls from an unknown number?

And when you finally answer it's a sales pitch for a new RV.

They are so annoying for many reasons.

Which leads us to today's nuggets for texting.

SMS Best Practice - Avoid These Mistakes

You don't like random texts and neither do your customers.

Avoid These Common Mistakes

✅ Timing: Don't send them too early, too late, during dinner time or on a holiday.

Stats show the best time to send is 10:30-11:30am or 2:30-3:30pm

✅ Slang: Don't use slang. Everyone doesn't know it and you may cause confusion.

✅ ID: Make sure you tell the customer it's you. Don't assume and this will also keep your brand top of mind.

✅ Sales Pitch: Don't treat them as a number, it will come off too salesy. Be Human!

✅ Too Many Texts: Don't send so many texts. Make them valuable so they know it's something good.

✅ Opt Out: Make sure to give them a way to opt out.

✅ Call To Action (CTA): Always have a CTA. i.e. Use this code at checkout for 45% off.

Be human, bring value and execute!

Easily find the exact time difference with a visual Time Zone Converter.

That's a wrap for the SMS week! 🥛

Please send your comments and questions on over!

We understand that one size doesn't fit all (like the Snuggie)🙃

Keep Exploring 🌎 and Be Kind ❤️

DISCLAIMER: This newsletter is strictly educational. Please be careful and do your own research. 🧐

or to participate.