🗣 Feedback is Fuel ⛽️

Author

Kevin A
September 18, 2023

Hi 👋

Did you know?

A 2022 Redpoint Global survey revealed that 74% of consumers feel that brand loyalty is about feeling understood and valued, rather than discounts and loyalty perks.

Additionally, 64% of those polled would rather purchase a product from a brand that knows them, and 34% would spend more money on a product to do so.Source

74% of consumers feel that brand loyalty is about feeling understood…

How well do you know your customers?

When was the last time you asked for feedback?

Probably not that often.

I’m guilty too.

But don’t worry because you know Milk Money Marketing is here to help you drive results!

We look at Feedback As Fuel! ⬅️ Copyright pending.

Redbull gives you wings.

Feedback gives you fuel to keep you going in the right direction!

Are you ready to learn simple ways to ask for feedback?

You know I am.

Let’s go! 🚀

 

🔥Feedback is Fuel 🔥

First thing to remember is to check your ego at the door.

The truth might hurt, but it will help with your growth.

Here are 7 ways to ask for feedback:

  1. Send an email

    Simple. Email your customers.

    Example

    ➡️ On a scale of 1-10, how was your experience

  2. Show me the survey

    Create a survey. Keep it simple. Try using SurveyMonkey

    Example

    ➡️ On a scale of 1-10, how would your rate your experience?

  3. Use paper

    Have a store? At an event? Ask them to write a number 1-10

    Example Piece of paper. 📄 Pen.🖊

    ➡️ Please rate your experience 1-10

  4. Face to Face

    Example

    ➡️ How’d we do today?

  5. Social Media

    Post a chat. Engage with your customers.

    Example

    ➡️ How can we make it a better experience?

  6. Incentives for Feedback

    I’m not a fan of giving incentives for feedback, but maybe you like it.

    Example

    ➡️ Please answer few questions for a 25% discount on…

  7. Post Purchase Feedback

    Amazon does this very well. Why not copy it?

    Example

    ➡️ Thanks for buying that new rug. How do you like it?

I encourage you to try one of these today. Not tomorrow, not next week, today.

The quicker you get the feedback (i.e. data) the better position you’ll be in to know your customer and give them an A+ experience! 💫

❤️ Resources We ❤️

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🥛Until Next Week🥛

If you enjoy it, share it with your friends, family and community.

And let us know if you like the Monday newsletter vs Friday!

Feedback is Fuel ⛽️

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